TrvlPckr
Privacy policy
Effective date: September 20, 2026
This Privacy Policy explains how Bearapp Limited (“we”, “us”, or “our”) collects, uses, and shares information when you use the TrvlPckr mobile application (the “App”).
By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
1. Who we are
TrvlPckr is operated by Bearapp Limited. For privacy questions or requests, contact us at support@bearapplimited.com.
2. Information we collect
We collect only what we need to provide the App’s features.
Account and identity
• Email address and authentication identifiers when you sign up or sign in with email, Apple, or Google
• Optional profile details you provide (such as display name or avatar)
Trip and travel content you create
• Trip details (for example destination, origin, dates, trip type, party size, activities)
• Flight and travel notes you enter
• Packing lists and itinerary items
• Photos you choose to add to a trip (stored in your account’s private cloud folder). We re-encode uploads and do not keep camera EXIF or GPS location from those photos.
• Local drafts of trips you are creating on your device
Home Screen widget
• If you add the boarding-pass widget, the App stores destination, origin city, trip dates, and packing progress in an App Group on the device so the widget can show a countdown. Lock Screen / Apple Watch complications show a day count only (not city names). Remove the widget anytime in iOS/Android widget settings.
Crash reports
• If crash reporting is enabled, we send a random-looking account identifier (not your email) plus device/app diagnostics to Sentry so we can fix bugs. We strip tokens, passwords, and email from those reports.
Premium and purchases
• Purchase and entitlement status through Apple App Store, Google Play, and RevenueCat. We do not store your full payment card details.
Technical and service data
• Destination-based weather information we fetch to support packing suggestions
• Basic device and app information needed to run the App securely
• Preference settings stored on your device (for example theme, temperature unit, notification preference)
We do not sell your personal information.
3. Information we do not collect by default
Unless a feature clearly requires it and you grant permission at the time of use, we do not:
• Continuously track your precise GPS location in the background
• Access your contacts
• Request App Tracking Transparency / IDFA for cross-app advertising
• Copy your entire photo library “for later”
Camera or photo-library access is requested only when you choose to add a trip photo. We do not use trip photos to read your precise location; location metadata is stripped before storage.
4. How we use information
We use your information to:
• Create and manage your account
• Provide trips, packing lists, itineraries, weather-aware suggestions, and related features
• Generate AI-assisted itineraries when you request them (trip details you provide may be sent to our servers and our AI provider to produce the itinerary)
• Process and verify Premium subscriptions
• Provide customer support
• Maintain security, prevent abuse, and improve reliability
• Comply with legal obligations
5. How we share information
We share information with service providers who help us operate the App, only as needed:
• Supabase — authentication, database, and file storage
• Vercel — secure server functions (for example weather proxy, account deletion, webhooks, AI itinerary)
• RevenueCat, Apple, and Google — subscription purchase and entitlement verification
• DeepSeek (or a successor AI provider) — when you use AI itinerary generation
• Sentry — crash and error diagnostics with an account identifier only
• Klook / travel partners — only if you tap a Partner link and leave the App. We may earn a commission on bookings you complete there
We do not share your personal information for third-party marketing unrelated to the App.
6. Data storage and security
Your account and trip data are stored with our cloud providers. Access to your content is protected with authentication and row-level security so other users cannot read your private trips. Uploaded files are stored under your user folder.
No method of transmission or storage is 100% secure. We take reasonable measures, but we cannot guarantee absolute security.
7. Data retention
We keep your account and trip data while your account is active. When a trip’s end date has passed, free trips are deleted by a daily cleanup job. Premium trips are archived instead, so history is unlimited; at most 10 trips can be active at once. If you delete your account, we delete your Auth user, app data, and uploaded files associated with your account, subject to the limits below.
Residual copies may remain briefly in backups. Legal or accounting records we are required to keep (if any) are retained as required by law.
8. Account deletion
You can delete your account in the App (Profile / Settings → Delete account).
Deleting your account removes your TrvlPckr account data under our control. It does not automatically cancel an auto-renewing App Store or Google Play subscription. You must cancel subscriptions in your Apple or Google account settings if you no longer want to be billed.
Apple, Google, and RevenueCat may retain purchase and billing records they control.
9. Your choices
You may:
• Update trip and profile information in the App
• Turn off optional notifications in settings (where available)
• Sign out (session ends; your data remains)
• Cancel Premium in your store account settings
• Delete your account as described above
• Contact us at support@bearapplimited.com for privacy questions
10. Children’s privacy
The App is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps.
11. International users
Your information may be processed in countries where our service providers operate. By using the App, you understand that your information may be transferred to those locations.
12. Changes to this policy
We may update this Privacy Policy from time to time. We will update the effective date above and, where appropriate, provide notice in the App. Continued use after changes means you accept the updated policy.
13. Contact
Bearapp Limited
Email: support@bearapplimited.com
Subject suggestion: TrvlPckr Support